Thank you for choosing Online IT for your gaming needs. This Shipping Policy outlines important information regarding the shipping of your orders placed on our website. We are committed to providing a seamless and reliable shipping experience to ensure your products arrive in a timely manner. Please read this policy carefully to understand our shipping procedures and any applicable terms and conditions.
Once you place an order, our team will carefully review and process it for shipment. Order processing times may vary, but we strive to ship orders as quickly as possible. Please note that order processing does not include weekends or public holidays. Orders placed on these days will be processed on the next business day.
Shipping Methods and Delivery:
We offer various shipping methods to accommodate your needs, including standard shipping, express shipping, and expedited shipping. The available options will be displayed during the checkout process. Delivery times depend on the shipping method selected and the destination of your order. Estimated delivery times will be provided at checkout and may vary based on factors beyond our control, such as weather conditions or carrier delays. Once your order is shipped, you will receive a shipping confirmation email containing tracking information, allowing you to track your package's progress.
Some products may be subject to shipping restrictions due to their size, weight, or regulatory requirements. These restrictions may vary by destination and are outlined during the checkout process. Please ensure that the shipping address you provide is accurate and complete to avoid any delivery issues. We are not responsible for any delays or failed deliveries resulting from incorrect or incomplete address information.
We offer international shipping to select countries. The availability of international shipping and applicable shipping fees will be indicated during the checkout process. Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs.
You can track the status of your order by using the tracking number provided in the shipping confirmation email. Please allow some time for the tracking information to be updated by the shipping carrier.
In the rare event that you encounter any issues with your shipment, such as damaged or lost items, please contact our customer support team as soon as possible. We will work diligently to resolve the issue and ensure your satisfaction. Please note that this Shipping Policy is subject to change without prior notice. Any updates or modifications will be posted on our website.
If you have any further questions or need assistance regarding our shipping policy, please feel free to reach out to our customer support team. We are here to provide you with the best possible shopping experience and address any concerns you may have.